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Terms & Conditions

OUR GOAL

Our goal is to provide our customers with the best service we can by offering the best prices, the best customer service, and fast shipping.


WEBSITE INFORMATION

We do our best to keep our website updated with new information, current prices, etc. At times manufacturers/distributors change prices and we are obligated to comply. Prices are subject to change without notice. We also do our best to keep all pictures current, but all pictures are for reference use only as at times minor changes do occur to products and styles will vary slightly between bike models. With metal products please realize when anodized, the shade of the anodizing can change with every batch. This is just the nature of anodizing. We do not guarantee the shade of anodizing will be the same as the picture as every batch changes. Our terms and conditions are subject to change without prior notice.


ORDER STATUS

You can login and check your order status under your account at any time. If you have any questions about your order status, please feel free to give us a call or send us an email.

 

SHIPPING

Within the Continental US

Free shipping on all orders over $50.00 or $11.00 for shipping on any order under $50.00. Items are typically shipped through UPS Ground or USPS Priority Mail.

We do not ship these items outside of the continental US:

  • Bodywork
  • Windscreens
  • Stands
  • Fluids
  • Batteries

Shipping to P.O. Boxes

All items shipped to a P.O. Box will be shipped with USPS Priority mail. We will not ship oversized items, batteries or fluids to a P.O. Box due to this. Shipping to a P.O. box may incur extra shipping charges.

Shipping to Hawaii, Alaska, Military APO/FPO, Guam, Puerto Rico or the US Virgin Islands

Restrictions may apply to oversized or overweight items. We will contact you after you place your order so that we can calculate the least expensive shipping method for your order. Otherwise, please feel free to contact us before placing your order and we can give you a shipping estimate.

International Customers

If you are an international customer wanting to place an order, please contact us by email so we can make sure you receive the best shipping prices possible to your location.

 

REFUSED/RETURNED PACKAGES

If you refuse your order and it is shipped back to us, it is subject to a $15 minimum or 20% restocking fee. We will apply whichever is greater to all packages returned to sender. Also please understand that this will greatly delay the time it takes us to process your return.

 

CANCELLATIONS

We will do our best to accommodate all cancellation requests, however, orders are usually processed within one to two hours of you placing your order.

If an item was ordered specifically for you and is not an item we continually stock or you are sent a custom invoice, the order cannot be canceled as that item is considered a special ordered item.

If an item is on back order, meaning that this item is not on the way to us and there is a waiting period before the product is available, the restocking fee will not apply. If the item is out of stock at our warehouse and was ordered in for you, the 10% restocking fee will apply.

 

REFUNDS

If we are unable to refund the original payment method due to the transaction being declined by your bank, we will issue you store credit in that amount instead. If you make a donation to a charity through our website by using the RoundUp feature, please note that these transactions are non-refundable even if you cancel, change, exchange, or return your items/order.

 

ITEMS WE CAN’T RETURN/EXCHANGE

Electronics: We do not accept returns on electronics, due to the fact we cannot test them. All electronics from MotoMummy are sold new. If you have a problem with an electronic item, please contact the manufacturer directly for further assistance. If the item does need to be warrantied the manufacturer will have to assist you.

Brake Lines: We cannot return or exchange brake lines that are custom colors or custom made. Most of the brake lines that we offer are custom made for you.

Special Ordered Items: We cannot accept returns or exchanges on an item that was specifically made for you. If you placed an order for an item that was a special ordered item, you should have received an email from us letting you know it is being made for you. If this is the case, we will not be able to accept the item back in a return or exchange and all sales are final.

 

WARRANTIES

Customer understands that MotoMummy LLC is not the manufacturer of the products purchased by Customer here under and the only warranties offered are those of the manufacturer, not MotoMummy LLC. All products are sold AS IS. In purchasing the products, customer is relying on the manufacturer's specifications only and is not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by MotoMummy LLC. MotoMummy LLC and its affiliates hereby expressly disclaim all warranties either expressed or implied, related to products sold by third parties or affiliates of MotoMummy LLC including, without limitation, any warranty of merchantability, fitment for a particular purpose or noon-infringement. This disclaimer does not affect the terms of the manufacturer's warranty, if any.

If you believe that an item needs to be returned for warranty repair, please contact us or the manufacturer to determine the best solution to the issue. We will be happy to help you find the fastest way to take care of the issue. Most manufacturers prefer to handle warranty claims directly and it is usually the fastest way to take care of the claim. If the product does need to be returned for warranty issue, the customer will pay shipping back.

 

EXPORT SALES

If this transaction involves an export under the Export Administration Regulations, the products sold or distributed under these Terms and Conditions of Sale exported from the United States by MotoMummy LLC were exported in accordance with the Export Administration Regulations. Some laws of your country may require you to pay customs fee's. Diversion, use, export or re-export contrary to United States law is prohibited. In addition, manufacturers' warranties for exported products may vary or may be null and void for products exported outside the United States.


LIMITATION OF LIABILITY

In no event will MotoMummy LLC or its affiliates or their respective officers, directors, employees, shareholders, agents, successors, or assigns be liable for any direct, indirect, punitive, incidental, special or consequential damages that result from products purchased by customer. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even in MotoMummy LLC has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion of limitation of incidental or consequential damages, MotoMummy’s liability in such jurisdictions shall be limited to the extent permitted by law. Neither MotoMummy LLC. nor its affiliates will be liable for products not being available for use. Customer agrees that for any liability related to the purchase of products, neither MotoMummy LLC. nor its affiliates are liable of responsible for an amount of damages above the dollar amount paid by the customer for the product(s) giving rise to the claim. MotoMummy LLC will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.

 

PRIVACY POLICY

We are concerned to protect your privacy and confidentiality. We understand that our users may be concerned to know that their data will not be used for any purpose unintended by them and will not fall into the hands of a third party. We do not share, sell, or disclose to any third party.

 

SAFETY

Motorcycles can be dangerous. MotoMummy LLC has no control over the usage of any part or product. Customer shall read and comply with all safety instructions in the documentation for each product, and to exercise good judgment as to the proper selection, installation, use and maintenance of any part.

 

INDEMNIFICATION

Customer agrees to defend, indemnify, and hold harmless MotoMummy LLC and its affiliates, or their respective officers, directors, employees, shareholders, agents, successors, or assigns from all liabilities, claims, and expenses, including attorney's fees, that arise from Customer's (a) breach of these Terms and Conditions of Sale; (b) use of any products purchased on MotoMummy LLC's website. MotoMummy LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Customer, in which event Customer will cooperate with MotoMummy LLC in asserting any available defenses.

 

PRICING AND AVAILABILITY DISCLAIMER

All pricing is subject to change. MotoMummy LLC reserves the right to make adjustments to pricing and product offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, MotoMummy LLC cannot guarantee that it will be able to fulfill Customer's orders 100% of the time.